Welcome to the Tourism Pro Academy

These past few years have changed the Tourism industry. It has been a challenge recovering, but it is growing and evolving again!

Your job had probably changed. Or you might be in the same role but with fewer resources, or learning a new role with little guidance. Or maybe you are new to the Tourism industry (Welcome- I am so glad you are here!) and want to succeed and grow.

Let this site be the place where you get your bearings, and start to find ways to make this situation a positive one for you, your team, and your business.

The saying 'We are all in this together' has always been true for tourism, now it is necessary.

The first step? You can get started right away by checking out the Free Tourism resources section, where you can find tools such as glossaries and ‘how-to’ articles so that you can become a confident and informed tourism professional as we move forward.

Once you have checked out those resources take a peek at the online courses, mini-courses and my e-book on the Group tour industry.

No matter where you are working today, continuing to learn is key to your success. Take this opportunity to learn some new skills that will make you a stronger business professional.

My goal is to help you get more visitors through your doors. Let's do this!

Start Here!

SYTA Virtual Education Series

Welcome to the SYTA virtual education series. Listen to the webinars, take the quiz and get credit towards your CSTP designation.

Yes, send me to the SYTA Virtual Education Platform!

7 Modules

Build Your Brand

People like to business with those they know, like and trust. Your personal brand helps to make that easier. By working on your personal brand, you set yourself up for future success.

6 lessons

1 Build your Brand Recorded webinar 2 Webinar handout 3 chat text 4 Creating a personal brand article 5 Build your Brand webinar quiz- REQUIRED FOR CREDIT 6 Certificate of Completion

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Itinerary Planning

Learn what tour operators are looking for in order to consider your itinerary. We will discuss tips on how to create an itinerary that sells!

4 lessons

1 Webinar recording 2 Webinar handout 3 Itinerary Planning webinar quiz- REQUIRED FOR CREDIT 4 Certificate of Completion

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Time Management

None of us have enough time, right? Well, wonder if there was an easy-to-use tool that helps you decide what to work on and how to best use your time and talents. This webinar will explain the concept and more importantly, how to use it!

6 lessons

1 Time Management Webinar Recording 2 Time Management webinar quiz- REQUIRED FOR CREDIT 3 Certificate of Completion 4 The Pomodoro Technique report 5 Time Management Journal 6 Webinar Handout

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Presentation Skills

Whether you are sharing a sales presentation with prospective clients, or speaking in front of a group, confidence in your presentation skills can make all the difference. In this webinar, we will learn best practices - and maybe have a chance to practice!

5 lessons

1 Presentation Skills Webinar recording 2 Presentation Skills webinar quiz- REQUIRED FOR CREDIT 3 Webinar handout 4 Certificate of Completion 5 5 Day Public Speaking Challenge

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Coaching and Mentoring

As tourism professionals, part of our responsibility is to help others in their professional development. What are the expectations you should have as a mentor or coach- and what should you expect from those you will be mentoring?

4 lessons

1 Webinar recording 2 Coaching and Mentoring webinar quiz- REQUIRED FOR CREDIT 3 Certificate of Completion 4 Webinar handout

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The Art of Listening and Communication

To be successful at sales, you need to be a good listener. That is easier said than done. Learn some tips and tactics from other tourism professionals on how they developed their listening and communication skills on their road to success.

4 lessons

1 Webinar Recording 2 The Art of Listening and Communication webinar quiz- REQUIRED FOR CREDIT 3 Webinar handout 4 Certificate of Completion

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Your Network is your Net Worth

5 lessons

1 Your Network is your Net Worth- Video 2 Your Network is your Net Worth Handout 3 Your Network is Your Net Worth quiz- REQUIRED FOR CREDIT 4 Certificate of Completion 5 Chat from Webinar

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Modules for this product 7

Build Your Brand

People like to business with those they know, like and trust. Your personal brand helps to make that easier. By working on your personal brand, you set yourself up for future success.

Unlock module